Terms & Conditions
Effective Date: 6 August 2026
These Terms & Conditions apply to quotations, work and services provided by Church’s Electrical Limited (also referred to as Church’s Electrical Ltd, “we”, “our” or “us”) to the Client (“you”), where supplied and agreed as part of your contract. Updates to this website do not retrospectively change an existing contract.
Company number: 17384151 — registered in England and Wales
VAT registration number: 526 9143 79
Registered office: 22 Church Street, Blakesley, Towcester, Northamptonshire, England, NN12 8RA
Email: info@churchselectrical.co.uk
Telephone: 07907 718601
1. Quotations
1.1 Quotations are valid for 30 days unless otherwise stated in writing.
1.2 Prices are based on work carried out during normal working hours (Monday–Friday, 8:00am–5:00pm) unless otherwise agreed.
1.3 Quotations are based on the information available when pricing. Please check the scope and tell us about missing or incorrect information before accepting. Any proposed change to an accepted price or scope will follow the written variation procedure below.
2. Scope of Works & Variations
2.1 Our quotation covers the work specifically described within it. Additional work, changed specifications or previously unidentified site conditions may require a separate quotation or an agreed variation.
2.2 If your requirements change, we will explain any effect on the price or programme and agree the additional work with you in writing before proceeding. The agreement will state the price or pricing basis. Email is acceptable unless the project contract requires a different process.
2.3 Business clients should identify who is authorised to approve variations. Instructions from other contractors or site personnel do not automatically change our agreed scope or price.
2.4 If an immediate danger is identified, we may stop the affected work and take reasonable steps within our authority to make the situation safe. We will notify you as soon as reasonably practicable. Any charges must be permitted by the contract and law.
3. Materials & Price Variations
3.1 If material availability, supplier costs or specification changes affect proposed work, we will explain the available options and any effect on price or timing.
3.2 Any change to an accepted price or a material change to the agreed specification requires written agreement before the affected work proceeds. A supplier increase alone does not automatically change an accepted price.
4. Payment Terms
4.1 Our payment terms for all customers are 30 calendar days from the invoice date. Each invoice will state the amount payable and the payment date. Any different arrangement must be clearly agreed in the quotation or project contract before acceptance, subject to mandatory legal requirements.
4.2 A deposit of up to 30% may be requested where clearly stated in the quotation and agreed before acceptance. Any stage-payment arrangement will also be agreed upfront. Deposits will be credited against the contract price and are not automatically non-refundable.
4.3 If your business requires a purchase order, provide a valid PO and the correct invoicing details before work begins. We may delay commencement until these are provided. A PO requirement does not override agreed or legally applicable payment dates.
4.4 If a payment becomes overdue, we will contact you to resolve it. Any suspension of work will follow the notice requirements and procedures in the contract and applicable law.
4.5 For business debts, we may claim statutory interest, compensation and qualifying recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998 where applicable. We will not charge statutory and contractual interest twice on the same debt.
4.6 Consumer debts are not subject to the commercial late-payment regime. Any interest or recovery costs must have a lawful basis and comply with consumer protections.
4.7 Where Part II of the Housing Grants, Construction and Regeneration Act 1996 applies, the project-specific payment provisions must address the required payment mechanism, due dates, final dates for payment and notices. Those provisions and mandatory law take priority over the general credit period above. The relevant Scheme for Construction Contracts provisions apply where required. Applicable statutory payment, suspension and adjudication rights are preserved.
4.8 If you dispute an invoice, please explain the disputed items promptly so we can investigate. Pay undisputed amounts by the applicable date, subject to your legal rights. An informal complaint does not replace a formal payment or pay-less notice where one is required.
5. Certification
We will provide the electrical certificates, inspection reports and handover documents applicable to our work, and make required notifications, within the relevant legal, technical and scheme requirements and their deadlines.
Outstanding payments will be pursued through the agreed payment and recovery procedures. An unpaid invoice does not entitle us to disregard a mandatory notification, safety-information or certification requirement.
6. Access & Site Conditions
6.1 Please ensure that we have the agreed safe access, permissions and site information needed to carry out the work. Tell us about known hazards or restrictions that may affect access or electrical safety.
6.2 If restricted access, unavailable work areas or changed instructions affect the programme, we will explain the impact and any proposed additional costs promptly. Charges will follow the agreed contract and variation procedure and must comply with applicable law.
6.3 Unless expressly included, quotations exclude scaffolding or specialist access equipment, builders’ works and making good, decoration, and asbestos removal or hazardous-material handling.
7. Cancellations & Consumer Cooling-Off Rights
7.1 Please contact us as soon as possible if you need to cancel or postpone work. A consumer is an individual acting wholly or mainly outside their trade, business, craft or profession; the type of premises alone does not determine consumer status.
Consumer cancellation rights
7.2 Where the Consumer Contracts Regulations 2013 give you a right to cancel a distance or off-premises contract, we will provide the required cancellation information and model cancellation form before you are bound. For a qualifying service contract, the cancellation period normally ends 14 days after the day the contract is made. Different rules may apply to contracts including goods; the contract-specific information will explain the applicable period and any lawful exception.
7.3 You may cancel by sending a clear statement to the email or postal address above before the applicable period expires. You may use the supplied form but do not have to. These terms do not shorten any cancellation period extended by law because required information was not supplied.
7.4 If you want services to start during the cancellation period, we will obtain your express early-start request and any required acknowledgement before starting. For an off-premises contract the request must be on a durable medium, such as paper or email. Accepting a quotation alone is not a blanket waiver of cancellation rights.
7.5 If you cancel after a properly requested early start, any amount payable for services will be proportionate to the services actually supplied and permitted by the Regulations. No charge will be made where the Regulations prohibit it. For a service contract, the right to cancel is lost on full performance only where all legal conditions are met, including the required request and acknowledgement.
7.6 Refunds will be made within the legally required period using the original payment method unless you expressly agree otherwise, without an administration fee. We will explain any lawful deduction.
7.7 Outside a statutory cancellation right, any consumer cancellation charge will reflect lawful, reasonable net losses directly resulting from cancellation. We will take reasonable steps to reduce those losses and account for costs saved and amounts recovered. There will be no automatic full-price charge simply because a booking is cancelled within 24 hours. This does not permit a charge for cancellation caused by our breach.
Business cancellations and postponements
7.8 For business clients, charges will follow the agreed contract. Where no specific charge has been agreed, we may seek payment for work properly completed, non-cancellable materials and reasonable, substantiated losses recoverable under the contract and law. We will account for costs saved and amounts recovered so that the same loss is not charged twice.
7.9 A revised start date, remobilisation arrangements and any associated price adjustment must be agreed in writing. A business client does not receive a consumer cooling-off right merely because a contract is agreed by email or telephone.
8. Consumer Rights
Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015.
We will carry out services with reasonable care and skill and supply materials that are of satisfactory quality and fit for purpose.
9. Retention of Title
All materials supplied remain our property until paid for in full.
10. Warranty
10.1 We provide a 12-month workmanship warranty from completion. Please tell us about a suspected defect promptly and allow reasonable access to inspect it and arrange any appropriate remedy.
10.2 Manufacturer warranties apply where available and are additional to our responsibilities under the contract and law.
10.3 The workmanship warranty does not cover a problem to the extent it is caused by misuse or neglect, third-party interference, fair wear and tear, or a pre-existing fault unrelated to our work. These exclusions do not remove responsibility for a defect caused by our own work.
10.4 The 12-month warranty is additional to your statutory rights and any applicable longer scheme obligations. It does not shorten those rights or obligations.
11. Electrical Installation Condition Reports (EICR)
11.1 An EICR records the assessment made through inspection and testing at the time of the visit, within the agreed scope and limitations and in accordance with applicable BS 7671 requirements.
11.2 Booking an EICR does not guarantee a satisfactory outcome.
C1 – Danger Present
C1 observations indicate immediate danger. We will explain the danger and take appropriate steps within our authority to make the situation safe, following clause 2.4.
C2 – Potentially Dangerous
C2 observations indicate potential danger and will result in an unsatisfactory report. A quotation for remedial works will be issued.
C3 – Improvement Recommended
C3 observations indicate that improvement is recommended but do not affect the overall satisfactory outcome of the report.
FI – Further Investigation
FI observations indicate further investigation is required and will result in an unsatisfactory report. Additional investigative works will be quoted separately and charged accordingly.
Limitations
The extent of inspection and testing, any sampling and agreed limitations will be established before the work and recorded in the report. Inspection is normally non-destructive unless agreed otherwise. Restrictions involving inaccessible areas, concealed wiring or fixed coverings must be specifically considered and recorded; an EICR is not simply a visual inspection.
12. Commercial EICR Pricing
Where pricing is based on a circuit count, the quotation will state the included allowance and any agreed additional-circuit rate. Please provide accurate circuit information at quotation stage.
If additional circuits or materially different conditions are identified, we will explain the effect on scope, price and timing and obtain agreement under section 2 before extending the paid inspection.
13. Liability
13.1 We maintain Public Liability Insurance of £5,000,000 and Professional Indemnity Insurance of £250,000.
13.2 Our total liability for any claim arising from the contract shall not exceed:
The contract value; or
The applicable insurance limit held at the time of the claim,
whichever is lower.
13.3 We shall not be liable for indirect, consequential or business losses including loss of profit, revenue or opportunity.
13.4 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability which cannot legally be excluded under the Unfair Contract Terms Act 1977.
14. Force Majeure
We shall not be liable for delays or failure to perform due to circumstances beyond our reasonable control, including supplier shortages, adverse weather, power outages or government restrictions.
15. Complaints
15.1 If you have a concern, please contact us promptly at info@churchselectrical.co.uk or on 07907 718601, with the job reference and relevant details. There is no automatic loss of rights because a concern was not reported within 14 days.
15.2 We will investigate and explain our findings and any proposed remedy within a reasonable timeframe. Please give us a reasonable opportunity to inspect the work and address the issue, without prejudice to urgent safety action or your legal rights.
15.3 Where a resolution cannot be agreed and the complaint falls within the remit of our scheme provider, you may refer it to the provider under its applicable complaints process. This does not prevent either party from exercising applicable statutory adjudication rights or other legal remedies.
16. Governing Law
These Terms are governed by the laws of England and Wales.