Privacy Policy

Effective Date: 1 January 2026

Church’s Electrical (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use and protect your personal data in accordance with the UK GDPR and the Data Protection Act 2018.

1. Who We Are

Church’s Electrical is an electrical contracting business operating in the United Kingdom.

We are the “data controller” of the personal information you provide to us.

If you have any questions about this policy, you can contact us at:

Email: info@churchselectrical.co.uk
Telephone: 07907 718601

2. Information We Collect

We may collect and process the following personal information:

  • Name

  • Address

  • Email address

  • Telephone number

  • Details of works requested

  • Payment and invoicing information

We collect this information when you:

  • Contact us via our website

  • Request a quotation

  • Instruct us to carry out works

  • Communicate with us by phone, email or in writing

3. How We Use Your Information

We use your personal data to:

  • Provide quotations and carry out electrical works

  • Manage bookings and job scheduling

  • Issue invoices and receive payment

  • Provide certification and compliance documentation

  • Maintain business records

  • Respond to enquiries or complaints

We process your data under lawful bases including:

  • Performance of a contract

  • Legal obligation

  • Legitimate business interests

4. Third-Party Service Providers

We use trusted third-party service providers to operate our business, including:

  • Xero for accounting and invoicing

  • ServiceM8 for job management and scheduling

  • Apple iCloud for secure data storage and backup

These providers process personal data on our behalf and are responsible for maintaining appropriate security measures in line with data protection law.

We do not sell or rent your personal data.

5. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purpose it was collected for

  • Comply with legal, tax and regulatory obligations

  • Maintain electrical certification records

Some records may be retained for extended periods where required by law.

6. Data Security

We take reasonable steps to protect your personal information. This includes:

  • Using password-protected devices and systems

  • Limiting access to personal data

  • Using reputable cloud-based software providers

  • Secure storage of paper documents where applicable

While no system can be guaranteed completely secure, we take appropriate measures suitable for a small business to protect your information.

7. Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request erasure (where applicable)

  • Object to processing

  • Lodge a complaint with the Information Commissioner's Office

8. Cookies

Our website may use cookies to improve user experience and monitor website performance. You can manage cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.